Let us know how we can help:
Please click ‘forgot my password’ when you log in and we will send you an email link to reset your password.Do you have a section where I can put my reviews?
Yes, you are welcome to share your experience with us on the ‘Review’ section in our website
No, we do not take old furniture away.
How much is delivery cost?
Shipping charges for different items are displayed on our website.
Does the delivery include setting up inside my house?
Our standard delivery is kerbside/ to the door
Covid restrictions at the time of delivery will apply.
If allowed, we offer in-home delivery and set up at an additional cost.
Please check at the time of ordering if you need this special delivery service.
Can I request a particular day and time for delivery?
Because our deliveries go through third party logistics companies, it is difficult to schedule a particular day and time. Our normal deliveries occur on weekdays- Monday to Friday
Where do you deliver?
We deliver in Australia. If you are in a regional area, please check if we can deliver to your pin code.
Do you deliver on weekends?
NoWhat do I do if my furniture is damaged during shipping?
We take utmost care that your order is delivered to you in a perfect condition. In case you receive a damaged item, please contact our customer service
You can log into your account and track your orderCan I change my order?
Once your order has gone through, we are unable to change it
You are requested to check our return policy under ‘terms & conditions’ on the website.Can I exchange my item with a different model?
No, we cannot offer an exchange on items already ordered.
We are committed to provide you the best experience of our products. However, in the unlikely event of any issues in the furniture product under warranty, please contact our customer services to guide you on the steps to follow. If the issue is repairable, we will send an authorised technician to repair the item.
There is a 12 month warranty against any manufacturing defect on Sofas, chairs, sectionals, benches, ottomans, beds, bedroom furniture, Dining tables & chairs and living room furniture.
This warranty applies only to the original owner and is not transferrable
We require full payments on items in stock at the time of ordering.
For items on pre-order, we take 30% deposit at the time of placing the order. Once the goods are in stock, we will ask you to make full balance payment including delivery.
Please note we cannot book delivery for any order unless it is fully paid.
Yes, all our prices are GST inclusive.
We accept all major debit cards, Master card, Visa,apple pay, Google pay , Afterpay, Bank transfer and PayPal.
We are always here to help